Shipping and delivery

Every ITO is packed in its gift box with a little book, ready to give or keep.

Last updated: 9 November 2026

Where we ship

We currently ship to addresses in the Netherlands. More countries will follow.

Pre-orders

ITOs are currently sold as a pre-order. The expected delivery date is 15 January 2027. We ship your ITO as soon as possible on or after that date, and send you an email with track and trace when it is on its way.

Personal and brand ITOs

A personal or brand ITO is made after you approve the design. We tell you the expected delivery date together with the design and quote.

Shipping costs

Shipping costs are shown in the checkout before you pay.

Delays

If your ITO will arrive later than the stated date, we let you know as soon as possible. You may then cancel your order free of charge and get a full refund within 14 days.

Questions about your delivery?

Mail tim@timito.com with your order number. More details are in our terms and conditions.